Job Duties for Hotel front desk clerks
- Maintain an inventory of vacancies, reservations and room assignments
- Register arriving guests and assign rooms
- Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
- Present statements of charges to departing guests and receive payment.
Working Conditions for Hotel front desk clerks
Work is performed standing at a desk for extended periods of time, making comfortable footwear and good posture necessary.
Alternate Job Titles
- Day Clerk - Hotel
- Desk Clerk, Hotel
- Front Desk Agent
- Front Desk Hotel Clerk
- Front Office Hotel Clerk
- Guest Service Agent
- Guest Service Representative - Hotel
- Guest Services Agent - Hotel
- Hotel Clerk
- Hotel Concierge
- Hotel Front Desk Clerk
- Hotel Front Office Clerk
- Hotel Night Auditor
- Hotel Receptionist
- Night Auditor - Hotel
- Night Clerk
- Night Clerk - Hotel
- Reception Clerk - Hotel
- Reservations Clerk - Hotel
- Room Clerk
- Room Clerk - Hotel
- Room Service Clerk - Hotel
- Superintendent Of Services - Hotel
- Guest Services Agent - Hotel
- Hotel Front Desk Clerk
- Night Clerk
- Reservations Clerk - Hotel
- Room Clerk
- Guest Service Representative
- Concierge
- Guest Service Associate