Lovpreet – Cashier

AWIC interviewed different local professionals for an inside look into their work. You can learn more about Cashiers (NOC 6611) through a detailed Career Profile.

Lovpreet Sidhu is a Cashier with Circle K located in Wawa.

What does a typical day look like for you?

Being busy with work, being nice to everybody in the store (employees and customers), if no customers clean coffee jugs or filling the racks.

What was the education and training needed for your job? Any additional training for your current position?

No training is required but you must be interested in customer service as you deal with new customer every single minute with different moods.

Why and when did you choose this career? What have you learned since you started?

I started this job 2 months ago. I joined not to earn money, but to learn what is the process for deliveries, how to order, how and when they fill racks, how to receive deliveries, what to do if you have frozen stuff delivered outside and store is too busy.

What skills do you have that make you great at your job?

Customer service, speed, multi-tasking, team management, change as required.

What is the biggest thing you have learned on the job?

Try to start your own business rather than working for others but only if you know that you can handle employer load, change your plans if somebody else is absent from work.

What is the best part of your job?

Customer service, filling the racks, safe drops, cleanliness.

What is something challenging about your job?

Customer service, and work load.

What advice would you give to someone interested in pursuing the career?

Good choice if you like to do soft work, lower earning, and better relationships with employees and employer.

How would you say COVID-19 has affected your day-today-work? (Job duties, commute, check-in process, etc.)

We are wearing face masks all day long, asking customers to do so, no change in sales.

What has it been like to be an essential worker during a world-wide pandemic?

Its like helping people when required, wearing masks to keep others safe, work longer hours to fulfill the demand.

Have you experienced loss or personal struggles since the beginning of the pandemic? How have you and your co-workers coped with working through the shut-down?

Work hours decreased at first so it was hard to pay bills, and less rest as there were large lines in all the stores.

Could you share how being an essential worker during the pandemic has made this more personally fulfilling career?

People have started respecting front end workers, they understand their role and responsibilities, workers understood their value.