This minor group comprises retail sales supervisors. They are employed by stores and other retail businesses, wholesale businesses that sell on a retail basis to the public, rental service establishments and businesses involved in door-to-door soliciting and telemarketing.

This minor group comprises service supervisors, including food service supervisors; executive housekeepers; accommodation, travel, tourism and related services supervisors; customer and information services supervisors; cleaning supervisors; and other services supervisors. They are employed by hospitals and other health care establishments; cafeterias, catering companies and other food service establishments; banks, trust companies, credit unions and similar financial institutions; retail establishments, contact centres and insurance, telephone and utility companies; schools and other educational institutions; hotels, motels, commercial and industrial establishments and home, office and specialized cleaning companies; and other service establishments throughout the public and private sectors.