National Occupation Code (NOC): 72205

Telecommunications equipment installation and cable television service technicians install, test, maintain and repair cable and satellite television, internet signal and associate equipment, telephones, telephone switching equipment and other telecommunications equipment related to transmission and processing of voice, video signals and other data over a variety of media including fibre optics, microwave, radio and satellite. They are employed by cable and satellite television, telephone and other telecommunications transmission service companies. Apprentices are also included in this unit group.

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Job Duties for Telecommunications equipment installation and cable television service technicians

• Telephone installers and repairers

• • Install, arrange, remove and maintain telephone equipment, wiring and associated hardware
  • Test installed telephone systems to locate transmission faults
  • Repair or replace defective and damaged telephones, wire and associated equipment.

• Switch network installers and repairers

• • Install electromechanical, analog and digital trunking systems, circuits and equipment in telecommunications central offices and switching centres
  • Inspect and test trunking systems, circuits and equipment
  • Analyze test results and adjust, change or repair switching system, network, associated equipment and software.

• Telecommunications service testers

• • Operate computerized testing systems to conduct service tests on customer lines and equipment
  • Determine the nature, cause and location of service trouble
  • Dispatch appropriate repair personnel
  • Complete test reports and maintain test and service records
  • May assist repair personnel to test lines, circuits and systems, isolate and clear cable faults and verify records.

• Telecommunications equipment technicians

• • Install, remove and maintain various telecommunications equipment and related systems such as telex and facsimile machines, teletypewriters, mobile radios, cellular telephones, pagers and other telecommunications equipment
  • Configure operating systems and install software for access to the Internet
  • Inspect and test operation of telecommunications equipment
  • Diagnose and locate equipment faults, and adjust, replace or repair telecommunications equipment.

• Cable television service technicians

• • Communicate with subscribers and company personnel to determine work assignments
  • Connect, disconnect and relocate cable outlets, install splitters, converters, decoders, terminals, digital boxes and satellite equipment, and install other cable or wireless modems, routers and software to enable Internet access at subscriber’s premises
  • Inspect, test and repair cable and satellite television signals and associated equipment at subscriber’s premises

Employment Requirements for Telecommunications equipment installation and cable television service technicians

• Completion of secondary school is required.
• Telephone and switch network installers and repairers require completion of an apprenticeship program ranging from three to four years or a combination of over three years work experience in the trade and some high school, college or industry related courses.
• Cable television service technicians require completion of a college program in electronics or a combination of college, correspondence or industry courses related to electronics and electrical systems and on-the-job training or completion of a four-year cable television technician apprenticeship program.
• Telecommunications equipment technicians usually require completion of a college electrical and electronics program and several months of on-the-job training or completion of a three- or four-year apprenticeship training program.
• Trade certification for communication technicians is available, but voluntary, in Nova Scotia, Alberta, British Columbia, the Northwest Territories and Nunavut.
• Experience as an installer and repairer (telephone and switch network) is usually required for service testers.

Alternate Job Titles

• Apprentice Communication Electrician - Switching
• Apprentice Electrician - Telecommunications Equipment
• Apprentice Telephone Switchman/woman
• Army Communication And Information Systems Specialist
• Branch Exchange Repairer - Telecommunications
• Business Telephone Equipment Installer And Repairer
• Business Telephone Equipment Maintainer
• Cable Station Tester - Telecommunications
• Cable Television Service Installation Technician
• Cable Television Service Technician
• Cablevision Servicer
• Cellular Phone Installer
• Cellular Telephone Technician
• Central Office Equipment Inspector - Telecommunications
• Central Office Equipment Installer - Telecommunications
• Central Office Equipment Maintainer - Telecommunications
• Central Office Equipment Repairer - Telecommunications
• Central Office Frame Servicer - Telecommunications
• Central Office Repairer - Telecommunications
• Central Office Technician - Telecommunications
• Central Office Tester - Telecommunications
• Charging Equipment Attendant - Telecommunications
• Combination Man/woman - Telecommunications
• Communication Electrician - Network Craft
• Communication Electrician Apprentice - Network Craft
• Communication Systems Technician
• Communications Electrician - Telecommunications
• Community Antenna Television (CATV) Service Installation Technician
• Complaint Service Technician - Telecommunications
• Direct Broadcast Satellite (DBS) Technician - Cable Television
• Districtman/woman - Telecommunications
• Electronic Communications Technician
• Electronics Apprentice - Community Antenna Television
• Equipment Installer And Repairer - Telecommunications
• Exchange Installer And Repairer - Telecommunications
• Exchange Tester - Telecommunications
• Facilities Man/woman - Telecommunications
• Facilities Wirer - Telecommunications
• Facsimile Equipment Installer
• Frame Wirer - Telephone
• Frameman/woman - Telecommunications
• Head End Technician - Cable Television
• Installation And Repair Technician - Telecommunications
• Installation Service Technician - Cable Television
• Installer - Telecommunications
• Mobile Radio Installer - Telecommunications
• Mobile Radio Technician - Telecommunications
• Mobile Radiotelephone Installer
• Private Branch Exchange (PBX) And Private Automatic Branch Exchange (PABX) Inspector - Telecommunications
• Private Branch Exchange (PBX) And Private Automatic Branch Exchange (PABX) Installer - Telecommunications
• Private Branch Exchange (PBX) And Private Automatic Branch Exchange (PABX) Installer And Repairer - Telecommunications
• Private Branch Exchange (PBX) And Private Automatic Branch Exchange (PABX) Repairer - Telecommunications
• Private Branch Exchange (PBX) Inspector - Telecommunications
• Private Branch Exchange (PBX) Installer - Telecommunications
• Private Branch Exchange (PBX) Repairer - Telecommunications
• Racker - Telecommunications
• Radiotelephone Installer And Repairer
• Regulator And Tester - Telecommunications
• Relay Adjuster - Telecommunications
• Relay Tester - Telecommunications
• Repeater Installer - Telecommunications
• Repeater Tester And Adjuster - Telecommunications
• Rural Telephone Maintainer
• Satellite Receiver Installer
• Satellite Receiving Equipment Installer
• Satellite Television Service Installation Technician
• Service Centre Technician - Telecommunications
• Service Inspector - Telecommunications
• Shop Repairer - Telecommunications
• Special Services Technician - Telecommunications
• Switch Network Installer And Repairer - Telecommunications
• Switch Network Installer And Repairwoman - Telecommunications
• Switched Communication Electrician
• Switched Network Repairer
• Switched Networks Installer
• Switchman/woman - Telecommunications
• Telecommunication Equipment Tester And Regulator
• Telecommunication Line Tester
• Telecommunications Equipment Electrician
• Telecommunications Equipment Inspector
• Telecommunications Equipment Installer
• Telecommunications Equipment Technician
• Telecommunications Service Tester
• Telecommunications Technician
• Telephone And Teleprinter Installer-repairer
• Telephone Central Office Distribution Frame Maintainer
• Telephone Central Office Repairer - Telecommunications
• Telephone Communication Electrician
• Telephone Communication Technician
• Telephone Equipment Installer And Repairer
• Telephone Equipment Tester
• Telephone Exchange Distribution Frame Maintainer
• Telephone Exchange Repairer - Telecommunications
• Telephone Exchange Tester
• Telephone Facilities Evaluator
• Telephone Installer
• Telephone Line And Station Installer
• Telephone Relay Tester
• Telephone Repairer
• Telephone Servicer
• Telephone Shop Repairer
• Telephone Station Installer
• Telephone Station Repairer
• Telephone Switchboard Installer And Repairer
• Telephone Switchman/woman
• Telephone System Relay Adjuster
• Telephone Technician - Telecommunications
• Telephone Tester
• Telephone Toll Central Office Tester
• Telephone Traffic Inspector
• Teleprinter Installer - Telecommunications
• Teleprinter Repairer
• Teletype Installer - Telecommunications
• Teletype Repairer - Telecommunications
• Teletypewriter (TTY) Installer - Telecommunications
• Teletypewriter (TTY) Repairer
• Television Cable Servicer
• Television Receive Only (TVRO) Technician
• Terminal And Repeater Tester - Telecommunications
• Test Desk Operator - Telecommunications
• Toll Communication Electrician
• Toll Equipment Man/woman - Telecommunications
• Toll Switchman/woman - Telecommunications
• Toll Telephone Exchange Tester
• Transmission Tester - Telecommunications
• Wireman/woman - Telecommunications
• Wirer - Telecommunications
• Exchange Tester
• Sales And Cell Phone Technician
• TECHNICIAN INSTALLATIONS AND SERVICE
• Satellite Television Technician
• Fiber Optic Technician/installer - Outdoor
• Telecommunications Techician | Installation And Service